Market intelligence for
local restaurants.

Tap into the pulse of your city and surface insights no single venue could uncover alone.

The network advantage

Your CRM knows your guests.
Crumb knows your city.

Every venue in the Crumb network contributes to a shared layer of guest intelligence. Profiles are built from real behavior — not surveys or sign-ups — and tagged automatically: the bar regular, the wine lover, the late-night table for two. Those tags don't belong to any single restaurant. They travel with the guest, across every venue in the city.

Built collectively

Profiles built across the network

Every transaction at every venue adds a signal. The more venues that contribute, the richer every profile becomes.

Tagged automatically

Behavior tags that mean something

Wine lover. Bar regular. Late-night diner. Tags are earned from real visits across restaurants, bars, and coffee shops — not guessed.

Shared by the city

The rhythm of your city, made visible

When does your city dine late? Which neighbourhoods are shifting? What behaviors are emerging across venues? Crumb turns the network's collective data into decisions you can actually act on.

Smarter with every service.

Crumb network

Profiles built.
Patterns revealed.

Crumb connects the dots across the city — building guest profiles and surfacing the intelligence your restaurant has been missing.

Rewards programs

Rewarding guests.
Not hosts.

Diners rack up points, while restaurants are left with no picture of who walked in and where they're going next.

Point-of-sale systems

What sold.
Not who bought.

Your POS captures what sold, but doesn't know who bought it, and it never talks to the restaurant next door.

Product

Built for your floor.
Powered by your city.

01
Connect your POS
Crumb connects seamlessly with your existing POS.
02
Crumb reads every receipt
Pick what Crumb knows. Your data, your rules.
03
The city, in full view
Customer profiles built automatically.
04
The network works for you
Unlock city-wide trends and customer patterns.
01

Network intelligence

Your City

As the network grows, so does your intelligence. Understand where your guests eat when they're not with you.

  • Emerging city trends before they reach your door
  • Cross-venue profiles — where customers eat, drink, and spend
  • Benchmark against real network data, not guesswork
  • Every new venue makes your intelligence sharper
02

Daily use

Your Restaurant

The CRM your floor actually uses. Guest profiles, visit history, and spend by seating type — and more.

  • Guest profiles built automatically from POS data
  • Occasion types, preferences, party size history
  • Spend breakdowns by booth, bar, patio
  • One-time visitor to regular conversion tracking
Your Restaurant
247 profiles · Updated tonight
Peak hour
7:30 pm
Avg per cover
$94 ↑ 6%
Return rate
62% ↑ 4%
Covers tonight
38 booked
Guest profiles
MR
Marcus R.14 visits · 3 days ago
Regular
SL
Sarah L.6 visits · 1 week ago
Returning
JK
James K.2 visits · 2 weeks ago
New
AT
Aisha T.9 visits · 5 days ago
Regular
CJ
Clara J.22 visits · Today
Regular
MR
Marcus R.
Guest since March 2024
Regular
Wine Lover Date Night Regular Booth Loyalist Friday Regular
14Visits
$94Avg spend
2.3Avg party
Aug
Sep
Oct
Nov
Dec
Jan
🪑 Booth seating
🍷 Orders wine
📅 Friday nights
👥 Usually a pair
Jan 31Booth 4 · Party of 2$112
Jan 17Booth 2 · Party of 2$89
Jan 3Bar · Party of 3$76
Your City — Austin, TX
Network of 34 restaurants · Updated nightly
Menu trends
Guest journeys
Benchmarks
Top trending items across the networkSimilar venues · This month
🥩 Smash burger variations
+34%↑ trending
🍸 Spicy mezcal cocktails
+28%↑ trending
🥗 Grain bowl mains
+19%↑ trending
🍷 Natural wine by the glass
+17%↑ trending
🍟 Truffle fries / sides
–8%↓ cooling
Profile tags across the networkYour venue vs. city · This month
🍷 Wine Lover
↑ +24% vs city
🪑 Bar Regular
↑ +18% vs city
🌙 Late-Night Diner
~ on par
👥 Date Night Regular
↓ –13% vs city
🍸 Cocktail Lover
~ on par
Profile behavior deep-diveCross-venue patterns · Austin · January 2026
🍷 Wine Lover
Top order
Natural wine by glass
Avg spend per visit
$112
Dines out / month
4.2×
Trending item
↑ Charcuterie board
🪑 Bar Regular
Top order
Spicy mezcal cocktail
Avg spend per visit
$74
Dines out / month
6.8×
Trending item
↑ Smash burger
🌙 Late-Night Diner
Top order
Smash burger + side
Avg spend per visit
$88
Dines out / month
3.1×
Trending item
↑ Grain bowl

Launching 2026

Capture the valuable data
in every nightly service.